WHAT INFORMATION WE COLLECT
Personal Information we may collect from you includes:
- YOUR NAME AND EMAIL ADDRESS
- YOUR CREDIT CARD INFORMATION (ALTHOUGH WE USE A THIRD PARTY PAYMENT PROCESSOR), BILLING ADDRESS AND SHIPPING ADDRESS
- LIVE CHATS AND CUSTOMER SERVICES PHONE CALLS
We may also collect some of the following Non-Personal Information from you:
- THE IP ADDRESS OF THE COMPUTER YOU USE TO ACCESS OUR SERVICES
- THE TYPE OF BROWSER SOFTWARE YOU ARE USING
- THE DATE AND TIME YOU ACCESS OUR SERVICES
- THE WEBSITE ADDRESS, IF ANY, THAT LINKED YOU TO OUR SITE
- SEARCH ENGINE SEARCH TERMS AND ADVERTISING CLICKS/ACTIONS
- OTHER NON-PERSONALLY IDENTIFIABLE TRAFFIC DATA
Cookies and Pixel Tags
Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use session ID cookies to enable certain features of the Site and App, to better understand how you interact with the Site and App and to monitor aggregate usage by AndreEmery Users and web traffic routing on the Site and App. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site, App and Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site, App or all functionality of the Service.
Identity theft and the practice currently known as "phishing" are of great concern to AndreEmery and e-commerce companies generally. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. Please do not call AndreEmery Customer Experience, as they are unable to take orders over the phone. For more information about phishing, visit the Federal Trade Commission's website.
INFORMATION SHARING AND DISCLOSURE
Third Party Services
AndreEmery appreciates that our users are active in many different communities, both offline and online, and we like facilitating that wherever we can. Some parts of our Services can be linked up with other accounts you have, such as your Facebook, Pinterest, or Twitter. If you link to Third Party Services from our Services, we may collect some information about your use of the Third Party Service. We will only be able to collect the information if you've authorized the Third Party Service to provide us with that information or if you've made the information public. Additionally, if you mention us through your Third Party Services, we may collect information and content related to your comment that is publicly available. If you wish to limit the information available to us, you should be sure to manage the privacy settings of your Third Party Services. One thing we won't ever store is your Third Party Service password.
Aggregated Information and Non-Identifying Information
We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling, and to deliver targeted advertising about other products and services. Any aggregated information shared in these contexts will not contain your Personal Information.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, payment processors, web analytics and improvement of the Site's features) or to assist us in analyzing how our Site and Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws and Law Enforcement
AndreEmery cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of AndreEmery or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.
AndreEmery may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
AndreEmery is very concerned with safeguarding your information, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Our Policy Towards Children
We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at email@example.com with "Privacy" as the subject line of the email. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.